FAQs

Frequently Asked Questions

Why are orange and white tongues supplied ?

 

The Krystal Casting Tongue - produced to eliminate the effects of excessive die stone expansion.

The orange tongue is provided for use during casting the impression and the white tongue for use in retaining the model and die sections in the SnapLok tray.

To accommodate the initial expansion of the die stone the orange Krystal Casting tongue has been produced at a calculated thickness, which is bigger than the white working tongue. The result is that the slot produced in the model has a slightly over all larger dimension than the white working tongue, this difference in size has the effect of 'absorbing' the die stone expansion.

After I have removed the model from the tray why can't I re-insert the tongue so that its back edge is flush with the back edge of the tray ? When die stone sets its expands in all directions by a pre-determined amount. The slot in the model into which the tongue fits is no exception. Because the die stone has expanded, the slot in the model is too narrow to accept the full thickness of the tongue. The orange Krystal casting tongue has been supplied to prevent this occurrence and should be used every time an impression is cast in a Krystal tray.
I sometimes have difficulty in removing the tongue, for the first time, from the set model. Is there any way in which I can make the removal and insertion of the tongue  easier?
            
The tightness of the tongue in the set model is usually due to three reasons, firstly, a white working tongue has been used when casting an impression instead of an orange casting tongue; secondly,  excessive expansion of the die stone caused by incorrect mixing of powder and liquid.

The remedies are quite simple; in the first case ensure that an orange Krystal casting tongue is used during casting the impression; secondly,  die stone should always be mixed in accordance with the instructions of the manufacturer to ensure that only the designed expansion takes place.

However,  because not all die stones are mixed to the correct ratios, SnapSlip - Model Release Spray has been introduced to make removal of the tongue easier. SnapSlip is simply sprayed onto all surfaces of the tongue and Krystal tray - SnapSlip will stay resident on the surfaces and provide a none-intrusive lubricant to facilitate removal and reinsertion of the tongue and model.    

Why, after I have removed the model from the tray can I not obtain the perfect plane of the bottom of the tray and the bottom of the model?

This is due to the expansion of the die stone.

When the sectioned model is replaced into the Krystal Tray a light, but firm, tap of the base of the tray onto the work bench will ensure that all of the segments have been correctly reseated and will also help with the correct   re-insertion of the white working tongue.

It is recommended that all models be sectioned in the canine area to accommodate the effect of die stone expansion. Our research  has  found that this will assist in the correct reseating of models in the Krystal Model Tray.

Why should I remove the base of the Krystal Model Tray after articulating the model and not re-use the tray ?

 

The Krystal tray has been specifically designed as a 'use once' tray in order to avoid the problems found with both closed and open bottom trays.
a.    Open bottomed trays do not retain the liquid pour without the addition of a loose 'clip-on' base tray, and even then there is the danger of seepage and subsequent flash on the base of the model. In addition, these trays/models will require a separating medium to be applied before they can be articulated.  
b.     Closed bottomed trays retain the liquid pour of die stone but, after the model has been removed from the tray do not allow visual checks that the die segments have been correctly re-seated in the tray possibly because of retention of foreign matter within the mouldings. In addition, a closed bottom tray does not allow the die segments to be easily removed from the tray by applying pressure to the base of the segments.                                      
c.    A single use tray does not require any additional transit pieces to transport the model and the work to the dentist. What the dentist receives is virtually a solid model with the work in place, exactly as the technician saw it and worked on.
d.      Re-usable trays may well have damage to the inside walls which can cause undue retention of the model within the tray and also do little to assist in the prevention of cross-infection.

In fact,  recent studies carried out amongst many dental laboratories have shown that only about 20% of the so-called re-usable model trays are ever returned to the laboratories by the dental practices thus making them expensive disposable trays!
Why does the Krystal Model Tray use a central tongue and not external clips or wings?

 

When the Krystal Model Tray was designed much consideration was given to the retention of the sectioned dies. External clips through the walls of the tray were considered too difficult to insert and remove; external wings were found to be too bulky and fiddly to fit and also produced a physical barrier between the technician and the all important marginal areas. The central tongue was found to be the ideal solution in that it gave full internal peripheral retention of the sectioned dies without making a step around the external perimeter of the tray and does not produce any barrier between the technician and the work. Re-insertion of the tongue after the die stone has set, and expanded, was also found to be easier than trying to re-insert clips through the walls of a tray into a slot that had closed as a result of expansion of the die stone.
When I have a model with only one single unit why does the model section 'click' when pushed from underneath with the tongue in position? There are insufficient number of saw cuts in the model arch which allows an uneven percentage die stone expansion. See Instruction for Use
Can I obtain any technical help if I require it? Yes, either e-mail technical queries with your question giving us a day time telephone number or fax us on ++44(0)1903 242811 and we will reply as soon as possible.

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email to  enquiry@dentalcrownandbridge.com with your question giving us a day time telephone number or fax us on ++44(0)1903 242811 and we will reply as soon as possible.